British Gas Lite Reviews & Prices
British Gas Lite is a digital business energy supplier offering competitive prices with simple smart metering for business customers.
- Fixed and variable tariffs up to five years
- Competitive business energy rates
- Online account management
A Guide to British Gas Lite
British Gas Lite (also called BG Lite) was created to serve small businesses across the UK. Operating separately from their parent company British Gas, they are a digital energy supplier offering competitive prices with simple smart metering.
Many business choose BG Lite due to the familiar name and branding despite only forming a few years ago. With the backing of British Gas, they are considered a safe supplier to choose.
Despite sharing a similar name, they operate completely separately from their parent organisation. This means it must be judged separately. British Gas Lite (BG Lite) operates solely for small businesses with an array of unique selling points like online account management, free smart meters and fixed business electricity and business gas prices.
BG Lite is a completely online supplier with a UK-based webchat team to handle customer queries. SMEs will pay monthly via a variable direct debit and receive a free smart meter.
British Gas FAQs
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Who Owns British Gas Lite?
British Gas Lite is owned by British Gas, a subsidiary of Centrica. Centrica’s Group Chief Executive is Chris O’Shea.
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Where Is The British Gas Lite Head Office?
British Gas Lite is an online energy supplier only. They operate from the same address at British Gas.
The head office address is Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
Their postal address is PO Box 227, Rotherham, S98 1PD.
The head office address is Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
If you’d like to get in contact with their customer service team, 0333 202 9802 is the best number to call. Staff are typically available from 8 am-8 pm Monday-Saturday.
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How Can I Contact BG Lite?
British Gas Lite do not offer the option to phone. They offer a webchat as a replacement.
The webchat team is available Monday to Friday 9am-5pm excluding bank holidays.
For complaints, they have provided this email address: [email protected]
Please note the the BG Lite website suggests it will take a minimum of 5 days to respond.
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What Is British Gas Lite's Cancellation Policy?
As British Gas Lite is a business only supplier, you cannot cancel your contract once it has been signed.
They will send you a renewal notice around 60 days before your contract end date. Remember you may be able to get a better deal elsewhere, so it is worth shopping around. You can compare supplier prices here.
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What is British Gas Lite's Fuel Mix?
British Gas Lite's fuel mix is made up of:
- Coal: 2%
- Natural Gas: 20%
- Nuclear: 28%
- Renewable Sources: 48%
- Other: 2% -
What Is Difference Between British Gas and British Gas Lite?
British Gas Lite was created for small businesses. The service is entirely digital and operates separately from their parent company, British Gas. This typically means they can offer more competitive energy rates with fewer overheads. You can manage your British Gas Lite account online.
British Gas Lite Business Electricity Prices Per kWh
Prices based on an assumed usage of 25,000 kWh annually for a contract beginning in October 2025, excluding VAT.
|
1-year |
26.6p |
40p |
£5,446 |
|
2-years |
27.5p |
42p |
£5,653 |
|
3-years |
28.3p |
45p |
£5,824 |
British Gas Lite Business Gas Prices Per kWh
Prices based on an assumed usage of 25,000 kWh annually for a contract beginning in October 2025, excluding VAT.
|
1-year |
6.9p |
46.3p |
£1,544 |
|
2-years |
6.9p |
46.3p |
£1,544 |
|
3-years |
6.8p |
46.2p |
£1,524 |
British Gas Lite Meter Installation
As a business energy supplier specialising in SMEs, British Gas Lite only offer smart meters to their customers.
This means that any businesses with more complex requirements would not be able to find the right solution from BG Lite. For more options around electricity meter installation and gas meter installation, our expert team is happy to help and will often offer free installation when you switch to British Gas Lite with us - or any supplier on our trusted panel!
British Gas Lite Features Summary
We rate energy suppliers based on customers' most desired features including payment options, customer satisfaction, renewable energy and other factors. You can see this snapshot below.
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Features |
Services Offered |
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Online Billing |
Yes |
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Direct Debit |
Yes (only payment option available) |
|
Smart Meters |
Yes |
|
Mobile App |
No |
|
Flexible Payments |
Only if in arrears |
|
Bonus Services (emergency callouts, backup supply etc) |
No |
|
Renewable Energy |
No but carbon neutral |
|
Trustpilot Score |
1.3 |
|
Paper Billing |
No, online only |