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Sky Business Broadband Reviews, Deals & Prices

Sky Business Broadband has a good reputation for customer service scoring amongst the best in a recent Ofcom survey. With various business broadband deals to choose from, it’s easy to why they are popular with growing UK businesses.

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Sky business broadband logo.

Introducing Sky Broadband Business 

Sky Business Broadband is a popular option with many UK small businesses as one of the leading telecommunication brands owned and operated by the Sky Group. Originally founded in 1990, they were purchased by American giant Comcast in 2018. 

They do not own their network and rely on the Openreach system operated by BT to deliver business broadband to their customers. They have 96% coverage across the UK. 

Sky Business Deals Today (1)

Sky Broadband Business Summary

Here's a quick snapshot of Sky Business Broadband. 

Pros

  • Great customer service ratings
  • Good range of broadband plans
  • Great basic connection

Cons 

  • No trustpilot reviews 
  • Lower speeds than competitors 
  • Rated poor for value 

Sky Business Broadband Reviews 

Depending on what you value as a customer will determine how good you think Sky Business Broadband is. They are well known for quality customer service and a range of deals designed to get you online. You can also package up your Sky business broadband with a phone line deal.

They typically receive criticism for low broadband speeds and value for money.  

There’s no record of a Trustpilot account for Sky or Sky Business.

Sky Business Broadband Features

Sky Business typically includes online billing, download speeds up to 500Mbps, free set-up, unlimited data, 4G backup (on some plans), 96% UK coverage, and cyber security. 


Sky Business Broadband Deals

Sky Business offers a range of plans including Essential, Pro and Plus broadband plans with the above features starting from around £27.95 per month. Whilst great value for a basic user, the capped speeds may be unsuitable for a lot of growing businesses. 

Choosing Business Broadband

Need help deciding?

Call our experts to find out what you really need for your business. 

Free call on 02034 099 652

Sky Business Broadband FAQs

  • What is the Sky Business Broadband Compensation Policy?

    Sky Business broadband offers compensation for loss of service in certain situations. This is a part of the Automatic Compensation scheme set up by industry regulator Ofcom. 

    Here are the compensation amounts: 

    • Delayed repair following loss of service - £9.76 for each calendar day that the service is not repaired. 
    • Missed appointments (less than 24 hours notice) - £30.49 per missed appointment.
    • Start of new service delay - £6.10 for each calendar day of delay, including the missed start date.

    This is the industry standard in line with other broadband providers.

  • What Is The Sky Business Broadband Early Termination Charge?

    You may need to pay early termination charges if you wish to cancel your Sky Business Broadband contract before the end date. 

  • How To Complain To Sky Business

    Phone: 0333 759 7590 

    Email: [email protected]

    Sky Business does not disclose the complaints process but if you wish to take anything further you can escalate issues to the Communications and Internet Services Adjudication Scheme (CISAS).

    Phone: 0207 520 3827

    Email: [email protected]

     

  • What Is Sky Business Broadband Security Edge?

    Sky Security Edge is a cyber security product that protects small businesses from phishing and cybercrime. 

    It offers real-time updates and scans for threats every 5 minutes.