British Gas Prices, Tariffs & Reviews

British Gas’ parent company is Centrica, an international energy services and solution business. Recognised as the largest gas supplier in the UK, Centrica owns several companies, including Scottish Gas, Hive and Bord Gáis Energy.

The CEO of British Gas is Chris O’Shea and the managing director is Jana Siber. Centrica’s chairman is Scott Wheway.

British Gas’ head office is located in Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.

Their postal address is PO Box 227, Rotherham, S98 1PD.

The head office address is Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.

If you’d like to get in contact with their customer service team, 0333 202 9802 is the best number to call. Staff are typically available from 8 am-8 pm Monday-Saturday.

British Gas customers are entitled to have smart meters installed for free. To qualify, British Gas need to provide either your gas or electricity and your home has to tick a few boxes too. Not all customers can get a smart meter, but you have to log into your account to find out why and what your alternatives are.

British Gas doesn’t publicly provide any specific criteria regarding who qualifies and who doesn’t. According to the Smart Energy GB campaign, homes with pre-paid meters and pay-as-you-go accounts are eligible.

For businesses with specific requirements, more complex meter installation solutions are available.

If you’d like to cancel your energy contract with British Gas, simply contact them to let them know you’ll be leaving.  They’ll send you a final meter reading and you’ll be required to pay off the rest of your balance.

British Gas charges home energy customers £75 per fuel for cancellations.

Businesses should avoid breaking their business energy contracts as this is likely to cause substantial penalty fees. Companies wanting to switch suppliers at the end of their contract are required to provide at least 30 days’ notice.

British Gas is committed to environmental sustainability. They aim to become net zero by 2050 and encourage all their customers to become more eco-friendly.

They offer both domestic and commercial customers green energy tariffs, where they match energy consumption with purchases of renewable energy.

British Gas has reduced its own carbon emissions by 39% since 2015, and they have saved 11 million households’ worth of carbon dioxide over the last 10 years.

Here’s a breakdown of their fuel mix:

• Coal – 0%
• Natural Gas – 0%
• Nuclear – 24%
• Renewables – 76%
• Other fuels – 0%

Currently, 76% of British Gas electricity comes from renewable sources compared to the UK average of 38%.